As of November 30, 2022, Epson will halt the sale and production of the C3500.
Fortunately, Epson has released the Epson ColorWorks C4000 inkjet color label printer. The C4000 makes for the perfect replacement for a C3500 and offers improvements in nearly every area.
“This EOL announcement has no effect on the availability of ink, spare parts and service. Although we are eliminating the sale of new C3500 printers, we will continue to fully support the large installed base with ink, spare parts and repair services for a minimum of 5 years after this notice.” -Epson
This means that the End-Of-Support date for the Epson C3500 will be as early as mid-2027
Now, let’s address the important questions…
- Where can you get ink and spare parts for the CW-C3500?
Epson will continue to produce ink and supplies for this printer for a minimum of 5 years as of the EOL, which means you can continue your operations with your current stock of C3500 printers as normal until that point. If you need to stock up on ink for this printer, you can still order it through our online store at Infinity Label Group.
- Will Epson still service the CW-C3500?
As with the ink and supplies, Epson will continue to provide support services for at least 5 years following this update. As mentioned above, that date may be as early as mid-2027.
- What does this mean for the individuals and businesses that have continued to add these printers due to their low cost and wide printing capabilities?
It’s time to look to the future. The direct upgrade to the C3500 is the Epson CW-C4000. Released in June 2022, this device prints up to 4.25” wide, wider than the C3500. The C4000 accepts regular label stock and can be used with any sized internal core inkjet coated labels. A maximum print quality of 1200 x 1200dpi and extensive color control capabilities through the printer driver allows you to make sure that every label is as sharp and eye-catching as you intended them to be. Epson is considering this printer to be the best replacement for the C3500, and we absolutely agree.
- What printer replaces the Epson ColorWorks C3500 InkJet Label Printer?
The direct replacement and upgrade to the Epson ColorWorks C3500 (A.K.A. the Epson CW-C3500) is the Epson CW-C4000.
- Can I use my label stock in the new Epson CW-C4000?
Yes, the C4000 can use the same label stock as the C3500.