IPSi Case Study – Part 4 – Smart Printing

Community Professional Loudspeakers (Chester, Delaware County (Delco),PA)- IPSi Case Study – Part 4

community

“Let’s make one thing clear.” Since 1968, that’s what Community Professional Loudspeakers (CPL) has been doing. Making sound clear.

For fifty years, this Chester, Pennsylvania-based company has been developing innovative technologies that drive the high-performance loudspeaker industry. From pro sports stadiums to concert venues, churches to transportation depots, Community Professional Loudspeakers (CPL) has been raising the bar on sound.

And growing big-time. With a five-story manufacturing and distribution facility in Chester, and a factory in China, Community was up to its ears in moving parts. Not to mention paperwork. It needed a process, a system, and the assurance that when customers called about orders, they weren’t answered with dead air. Their questions needed accurate responses. At the speed of sound.

Watch this section of our brief 5-part Video Case Study to see how Integrated Productivity Systems (IPSi), Honeywell, and Community Professional Loudspeakers (CPL) methodically worked together to dramatically improve operational efficiency, systematize inventory control, empower employees, and improve service levels to customers. Hey, we like the sound of that!

Smart Printing

With an effective Warehouse Management System(WMS) in place, Community and IPSi took the next step to increase efficiency and reduce complexity in their manufacturing operation. We identified an opportunity in final assembly/quality testing where critical box label printing needed to happen. IPSi developed a Smart Printing application in C# .NET and deployed it on the Honeywell/Intermec PM43 Industrial Thermal Printer. The Smart Printing solution enabled label printing to happen for the first time, without relying on a desktop PC to communicate back to the host application to get critical information about the product and serial number related to the finished goods. No need for a connecting PC. In tight spaces, this smart printer does it all.  One scan of a serial number fetches the data and prints a bar code label.  As easy as it sounds.

 

Intermec PM43 Thermal Printer

The PM Series Mid-Range Industrial Printers deliver fast print speeds, drop-in deployment, advanced connectivity, and proven reliability. These “smart printers” allow for C# applications to be directly installed onto them, eliminating the need to have a PC at the print station. The PM Series printers have an integrated web interface that allows for easy setup, monitoring and configuration through devices like handheld computers, tablets or smartphones. With their strong, metal construction and Precision Print technology, these printers are perfect for harsh environments with a need for pinpoint accurate labels.

The Solution

Integrated Productivity Systems (IPSi) and Community Professional Loudspeakers (CPL) reviewed the manual, paperwork driven inventory control and warehouse management system that was in place and driven by their Qantel PowerShift ERP system along with some internally developed Microsoft Access inventory control systems. The process from entering the sales order to shipping stock and custom finished goods entailed multiple computer systems, multi-ply business forms, excel spreadsheets, handwritten notes, and re-keying of information into UPS/Fedex and other shipping systems.

We executed a complicated business transformation while the business was growing and thriving. As we like to say, we help change hubcaps on moving cars! We methodically and systematically set up the hardware infrastructure (mobile computers and desktop printers), managed process change(hands-on training and problem resolution), integrated with multiple business systems and ultimately implemented a new Warehouse Management System (WMS) that dramatically improved the company’s operational efficiency, systematized inventory control, empowered its employees, and improved service levels to customers.

Integrated Productivity Systems (IPSi)

We hope that you will continue to follow this video blog across the five entries, so you can gain a better understanding of how you can better control your inventory and understand the critical steps involved to facilitate a change in your business process.

Watch this brief 5-part Video Case Study to see how Integrated Productivity Systems (IPSi), Honeywell, and Community Professional Loudspeakers (CPL) methodically worked together to dramatically improve operational efficiency, systematize inventory control, empower employees, and improve service levels to customers.

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